Free GAP analysis
You would like to obtain your ISO 9001 certificate. Use our GAP analysis to determine where you currently stand in the certification process, which steps you still have to take
From organisational context to strategic plan
Why the power of insight into your risks and opportunities works to your advantage. The new generation of ISO standards has a direct link to the business strategy and operational
Measuring customer satisfaction
Measuring customer satisfaction is an important part of the ISO 9001 standard. For many, the requirement from the standard is not entirely clear, which leads people to believe that it
How do you perform a stakeholder analysis?
Stakeholders: every company has them but not everyone manages them equally well. And that is a shame. Responding to and properly dealing with stakeholders can ensure that your company does